Privacy policy

Last updated: 27 July 2026

Manchester Bazaar operates this shop and website, along with all associated information, content, features, tools, products and services, in order to provide you, as a customer, with a quality shopping experience (the "Services"). Manchester Bazaar is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal data when you browse or use the Services, make a purchase or other transaction, or communicate with us. In the event of any conflict between our Terms and Conditions of Sale and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Policy and understand the collection, use and disclosure of your information as described below.

Personal Data We Collect or Process

By "personal data", we mean any information that identifies you or can reasonably be linked to you or another person. Personal data does not include information collected anonymously or that has been anonymised so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, your place of residence and to the extent permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact details: name, address, billing address, delivery address, phone number and email address.
  • Financial information: credit or debit card numbers, financial account information, transaction details, payment method, payment confirmations and other payment details.
  • Account information: username, password, security questions, preferences and settings.
  • Transaction information: items you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
  • Communications with us: information you include in your exchanges with us, for example when submitting a customer service request.
  • Device information: information about your device, browser, network connection, IP address and other unique identifiers.
  • Usage information: information about your interaction with the Services, including how and when you use or navigate them.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, including when you create an account, browse or use the Services, communicate with us or otherwise provide us with your personal data;
  • Automatically through the Services, including from your device when you use our products or services or visit our site, and through the use of cookies and similar technologies;
  • From our service providers, when we engage them to enable certain technologies and when they collect or process your personal data on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Data

Depending on how you interact with us and the Services you use, we may use your personal data for the following purposes:

  • Providing, personalising and improving the Services. We use your personal data to provide you with the Services, fulfil our contract with you, process your payments, fulfil your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews and create a personalised shopping experience (for example by recommending products related to your purchases). This may include using your personal data to improve the Services.
  • Marketing and advertising. We use your personal data for marketing and promotional purposes, including sending you marketing, advertising and promotional communications by email, SMS or post, and showing you online advertisements on our Services or on other sites, including based on items previously purchased or added to your cart and other activities on the Services.
  • Security and fraud prevention. We use your personal data to authenticate your account, provide a secure checkout and shopping experience, detect or investigate potentially fraudulent, illegal, dangerous or malicious activity, protect public safety and secure our Services. If you choose to use the Services and create an account, you are responsible for the security of your credentials. We strongly recommend that you do not share them with third parties.
  • Communicating with you. We use your personal data to provide customer service, respond to your enquiries, offer you effective services and maintain our business relationship.
  • Legal reasons. We use your personal data to comply with applicable law or respond to valid legal process, including requests from authorities, investigate or participate in civil or judicial proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Your Personal Data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

  • With Shopify, our suppliers and other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer service, cloud storage, order fulfilment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising with third-party services, based on your online activity across different merchants and sites. Our partners will use your information in accordance with their own privacy policies. Depending on your place of residence, you may have the right to ask us not to share information about you for targeted advertising purposes.
  • When you ask us or consent to disclosing certain information to third parties, for example to ship products to you or when using social media widgets or login integrations.
  • With our subsidiaries or within our group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to injunctions, search warrants and similar requests), enforce applicable terms or policies, and protect or defend the Services, our rights and the rights of our users or third parties.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data relating to your access and use of the Services in order to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties who may be located in countries other than your country of residence. In addition, to protect, develop and improve our business, we use certain advanced Shopify features that incorporate data obtained from your interactions with our store, as well as with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to requests to exercise your rights. To find out more, you can consult Shopify's Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights over your personal data via the Shopify Privacy Portal.

Third-Party Sites and Links

The Services may contain links to sites or platforms operated by third parties. If you follow these links to sites that are not affiliated with or controlled by us, we recommend that you review their privacy, security and other policies. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of the information found on them. Information you provide on public or semi-public spaces, including information shared on third-party social media, may also be viewed by other users. The inclusion of these links does not imply our endorsement of the content on those platforms or of their owners or operators.

Children's Data

The Services are not intended for use by children and we do not knowingly collect personal data about children under the age of legal majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us at the details below to request its deletion. As of the date of this Policy, we are not aware of any "sharing" or "selling" (within the meaning of applicable law) of personal data of persons under the age of 16.

Security and Retention of Your Information

No security measure is perfect or impenetrable, and we cannot guarantee "perfect security". Furthermore, any information you send us may not be secure in transit. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

The length of time we retain your personal data depends on various factors, such as the need to retain the information to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute, may only apply in certain circumstances and, in some cases, we may refuse your request to the extent permitted by law.

  • Right of access. You may request access to the personal data we hold about you.
  • Right to erasure. You may request the deletion of personal data we hold about you.
  • Right to rectification. You may request the correction of inaccurate personal data we hold about you.
  • Right to portability. You may request a copy of your personal data and ask us to transfer it to a third party, in certain circumstances and subject to exceptions.
  • Managing communication preferences. We may send you promotional emails and you may unsubscribe at any time via the unsubscribe link in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those relating to your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations under local law, you may exercise the following rights in addition to those listed above:

  • Objection and restriction of processing: you may have the right to ask us to stop or limit our processing of your personal data for certain purposes.
  • Withdrawal of consent: where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of your consent does not affect the lawfulness of processing carried out before such withdrawal.

If you reside in Switzerland, you benefit from the rights provided by the Federal Act on Data Protection (nFADP): right of access, right to rectification, right to erasure, right to portability and the right to object to the processing of your data. You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

You may exercise any of these rights by contacting us at the details below. To find out more about how Shopify uses your personal data and your rights relating to data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request, to the extent permitted or required by applicable law. In accordance with applicable law, you may designate an authorised agent to exercise your rights on your behalf. We will respond to your request within the timeframes required by law.

Complaints

If you have any complaints about the way we handle your personal data, please contact us at the details below. Depending on your place of residence, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC). For the EEA, you can find the list of competent authorities here.

International Transfers

Please note that we may transfer, store and process your personal data outside your country of residence.

If we transfer your personal data outside the European Economic Area, the United Kingdom or Switzerland, we rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent agreement issued by the competent authority, unless the transfer is to a country recognised as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Policy on this site, update the "Last updated" date and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Policy, or if you wish to exercise any of the rights available to you, please contact us:

Manchester Bazaar
Sole trader
Chemin des Glycines 6
1024 Ecublens
Switzerland
IDE: CHE-207.208.681

Warehouse address: 46 Queens Park Rd, Romford RM3 0HJ, United Kingdom

Email: contact@manchester-bazaar.com
Phone: +44 7441 423409


For the purposes of applicable data protection laws, we are the data controller of your personal data.