Terms and Conditions

Return Policy

Our return policy is valid for 14 days from the date of order. After this period, we are unfortunately unable to offer a refund or exchange.

Eligibility Conditions

To be eligible for a return:

• The item must have been purchased within the last 14 days.
• It must be in its original condition, unused.
• The returned item must include its original packaging and accessories.

We accept returns for both defective and non-defective products.

Non-Returnable Items

The following items cannot be returned:

• Personalised or custom-made products
• Personal care products (cosmetics, etc.)
• Hygiene items

Refunds

Once your return has been received and inspected, we will send you an email to notify you of receipt and to confirm whether your refund has been approved or rejected. If approved, the refund will be processed to your original payment method (Visa, Mastercard) within a few days.

Late or Missing Refunds

If you have not yet received your refund:

• Check your bank account.
• Contact your credit card company (refunds may take some time to process).
• Contact your bank.

If after completing these steps you still have not received your refund, please contact us at contact@manchester-bazaar.com.

Exchanges

We accept exchanges on all items. If you would like to exchange an item, please contact us at contact@manchester-bazaar.com, specifying your order number and the item concerned.

Return Shipping

To return your product, please contact us at contact@manchester-bazaar.com.

• Return shipping costs are your responsibility and are non-refundable.
• Initial shipping costs are non-refundable.
• We cannot guarantee receipt of your returned item; we recommend using a tracked shipping service.

Contact